Privacy Policy

Last Updated: July 17, 2026

Firefighter Safe respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains how Firefighter Safe (“Firefighter Safe,” “we,” “our,” or “us”) collects, uses, protects, and retains personal information when you:

• Visit https://firefightersafe.com/;
• Register or pay for a safety training class;
• Request information about our training, services, or products;
• Submit a contact, registration, or quote-request form;
• Make an online purchase or invoice payment; or
• Communicate with us by email, telephone, or another authorized method.

By using our website or submitting information to Firefighter Safe, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use our website and services.

Contact Information

When you contact Firefighter Safe, request a quote, or submit a website form, we may collect:

• First and last name;
• Email address;
• Telephone number;
• Company or organization name;
• Job title;
• Mailing or billing address;
• Requested training, product, or service;
• Preferred training dates or locations; and
• Information included in your message.

Class Registration Information

When you register for a CPR, AED, First Aid, BLS, or other safety training class, we may collect:

• Purchaser and attendee names;
• Attendee contact information;
• Employer or sponsoring organization;
• Selected course or certification type;
• Class date and location;
• Registration and attendance status;
• Course completion status;
• Certification or completion-card information;
• Cancellation, transfer, or refund information; and
• Other information necessary to administer the selected course.

The information required for a particular class may depend on the type of training, the certifying organization, the employer’s requirements, and the credential being issued.

Group Registrations

An employer, HR representative, safety manager, parent, guardian, or group organizer may register another person for training.

If you provide information about another individual, you confirm that you are authorized to provide that information and that the individual has been informed about the registration.

Organizations arranging group training should provide only the information reasonably necessary to schedule, administer, and document the training.

Payment and Transaction Information

When you purchase a class, product, or service, we may collect:

• Billing name and address;
• Purchased class, product, or service;
• Transaction amount;
• Order or invoice number;
• Payment status;
• Refund or cancellation information; and
• Limited payment-verification information provided by the payment processor.

Payments may be processed by PayPal, PayTrace, or another payment provider offered through the website. Payment-card numbers and banking credentials are generally entered directly into the payment provider’s system rather than being provided directly to Firefighter Safe.

Payment providers process information according to their own privacy policies and security practices.

Class purchases, cancellations, transfers, refunds, late arrivals, and no-shows are also governed by the Firefighter Safe Class Attendance and Cancellation Policy.

Training and Service Requests

When you request workplace training or another Firefighter Safe service, we may collect:

• Company and industry information;
• Facility or jobsite location;
• Number of employees or attendees;
• Requested training or service;
• Scheduling information;
• Workplace contact information;
• General descriptions of workplace operations;
• Site access or coordination requirements;
• Requested product quantities; and
• Information needed to prepare a quote or schedule a service.

Please do not submit Social Security numbers, complete medical records, payment-card numbers, account passwords, confidential safety plans, or other highly sensitive information through a general website form.

Website Usage Information

When you visit the website, certain technical information may be collected automatically, including:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Pages viewed;
• Referring website;
• Date and time of the visit;
• General website navigation;
• Form and checkout activity;
• Cookie identifiers; and
• Technical or security information.

This information helps Firefighter Safe maintain website functionality, understand general website performance, identify technical problems, and protect the website from fraud, spam, or misuse.

2. How We Use Information

Firefighter Safe may use personal information to:

• Respond to questions and requests;
• Prepare training or service quotes;
• Process class registrations;
• Reserve and confirm class seats;
• Process payments and authorized refunds;
• Send receipts and class confirmations;
• Communicate schedule changes or course requirements;
• Coordinate onsite workplace training;
• Maintain attendance and completion records;
• Issue or facilitate training credentials;
• Verify course-completion status;
• Provide customer service;
• Fulfill product or service requests;
• Maintain transaction, accounting, and tax records;
• Improve website functionality;
• Prevent fraud, spam, and unauthorized activity;
• Enforce our class and website policies; and
• Comply with applicable obligations.

Firefighter Safe may also send email information about upcoming classes, certification renewals, safety services, or related offerings. You may unsubscribe from promotional emails using the unsubscribe link included in the message.

Unsubscribing from promotional emails will not prevent necessary emails concerning an existing registration, payment, class schedule, requested quote, customer-service matter, or active business relationship.

3. Training and Certification Records

Firefighter Safe may maintain information necessary to document:

• Registration;
• Attendance;
• Course participation;
• Course completion;
• Certification or completion-card status;
• Training dates; and
• Renewal or expiration information, when applicable.

Information required to issue a certification or completion card may be processed through an authorized training center, certifying organization, or credentialing system.

When an employer or organization pays for or coordinates training, Firefighter Safe may provide that organization with reasonable administrative information, such as:

• Registration status;
• Attendance status;
• Course-completion status;
• Training date; and
• Certification or completion-card status.

Firefighter Safe does not provide voluntarily submitted medical or accommodation information to an employer unless authorized by the participant or otherwise required for a legitimate health, safety, or legal reason.

4. How We Protect Your Information

Firefighter Safe uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Secure website connections;
• Access limitations;
• Account-security procedures;
• Website monitoring;
• Software and security updates;
• Payment processing through specialized providers; and
• Secure record-management and disposal practices.

No website, network, electronic transmission, or storage system can guarantee complete security. Visitors should use appropriate caution when submitting information electronically.

If you believe information submitted to Firefighter Safe has been compromised, contact us promptly.

5. Limited Service-Provider Access

Firefighter Safe does not sell, rent, trade, or provide website visitor information to outside agencies for their independent marketing purposes.

Limited information may be processed by companies that perform necessary services on our behalf, such as:

• Website hosting and maintenance;
• Form and spam protection;
• Payment processing;
• Email delivery;
• Accounting support;
• Class registration;
• Training credential processing; and
• Website security.

These companies are permitted to process information only as necessary to provide the applicable service or as otherwise required by law.

Firefighter Safe may also disclose information when reasonably necessary to comply with a valid court order, subpoena, legal process, government request, or applicable legal obligation, or to protect the rights and safety of Firefighter Safe, our customers, attendees, employees, or the public.

6. Cookies and Website Analytics

The Firefighter Safe website may use cookies and similar technologies to:

• Maintain website security;
• Operate website forms;
• Prevent spam;
• Maintain shopping-cart and checkout functionality;
• Remember website preferences;
• Measure general website traffic; and
• Identify technical problems.

You may adjust your browser settings to block or delete cookies. Blocking certain cookies may prevent forms, carts, checkout functions, or other website features from operating correctly.

Firefighter Safe does not use cookies to sell visitors’ personal information.

7. Data Retention

Firefighter Safe retains personal information only for as long as reasonably necessary to:

• Administer training;
• Maintain appropriate course and certification records;
• Complete transactions;
• Provide requested services;
• Maintain accounting and tax records;
• Address refunds or payment disputes;
• Respond to customer questions;
• Maintain website security;
• Resolve complaints;
• Enforce agreements; and
• Satisfy applicable legal, contractual, or certification requirements.

Retention periods may vary depending on the type of information, selected course, certifying organization, customer relationship, employer requirements, and applicable recordkeeping obligations.

When information is no longer reasonably necessary, it may be securely deleted, destroyed, aggregated, or de-identified.

8. Sensitive and Medical Information

The Firefighter Safe website is not a patient portal or medical-record system.

Please do not submit medical records, medical diagnoses, prescription information, Social Security numbers, insurance information, or other sensitive personal information through a general website form.

If an accommodation is needed to participate in a class, contact Firefighter Safe directly. We will request only the information reasonably necessary to evaluate and coordinate the accommodation.

If a particular service requires a confidential medical questionnaire or medical evaluation, participants should follow the designated submission process provided for that service.

9. Children’s Privacy

The Firefighter Safe website is intended for a general adult and business audience. It is not directed to children under 13, and Firefighter Safe does not knowingly collect personal information online directly from children under 13 without appropriate parental authorization.

A parent, guardian, school, employer, or authorized organization may arrange training for a minor. Registration for an attendee under 18 should be completed or authorized by a parent, legal guardian, or another properly authorized adult.

If we learn that information was collected directly from a child under 13 without the required authorization, we will take reasonable steps to delete it.

10. Third-Party Payment and Registration Pages

The website may link to a payment processor, invoice-payment platform, registration system, certifying organization, or credentialing platform.

Information entered directly on a third-party website is governed by that provider’s privacy policy and terms. Firefighter Safe does not control the privacy or security practices of independently operated third-party websites.

Visitors should review the privacy policy of any outside website before submitting personal or payment information.

11. Your Privacy Choices

Depending on applicable law, you may request that Firefighter Safe:

• Confirm whether we maintain personal information about you;
• Provide access to certain personal information;
• Correct inaccurate information;
• Delete eligible personal information;
• Provide a copy of certain information; or
• Update your marketing preferences.

Some information may not be eligible for deletion when it is reasonably needed to complete a transaction, maintain training or certification records, comply with a legal obligation, prevent fraud, maintain security, or establish or defend legal claims.

We may request reasonable information to verify your identity before completing a privacy request.

Firefighter Safe will not unlawfully discriminate against an individual for exercising an applicable privacy right.

12. Changes to This Privacy Policy

Firefighter Safe may update this Privacy Policy to reflect changes in website functionality, registration procedures, payment methods, business operations, service providers, or applicable requirements.

Updates will be posted on this page with a revised “Last Updated” date.

13. Contact Firefighter Safe

Questions or requests concerning this Privacy Policy may be directed to:

Firefighter Safe
Attn: Privacy Request
450 Gargrave Road
Dayton, Ohio 45449
United States

Email: info@firefightersafe.com
Telephone: 855-433-7233
Website: https://firefightersafe.com/contact-us/